West Creek 2 (12072), United States of America, Richmond, VirginiaPrincipal Process Manager | Human Resources Data Management & GovernanceAbout the HR Data Management and Governance TeamThe People, Products, and Data’s (PP&D) organization, within the Human Resources Line-of-Business (LoB), is seeking a talented and detail-oriented Process Manager to join our Data Management & Governance Team.About the role:As a Principle Associate of Process Management within the HR Data Management & Governance team you will play a pivotal role in owning the Access Governance processes and controls as well as support additional BAU activities to ensure that data management is compliant with IDM policies. In this exciting role you will have the opportunity to provide status reports, perform light analysis using Snowflake and work with our People, Products, and Data technical teams to ensure our end users are removed or added to the appropriate entitlements. In addition you will be responsible for creating and/or maintaining updated process documentation for how Access Governance is provisioned across the Human Resources Division.Some qualities which will contribute to success in this role include, but are not limited to: strong verbal and written communication skills; strong process documentation skills; customer focus as you work closely with our Performing Data Stewards, and ability to coordinate large efforts across cross-functional Teams, when needed. This will be an excellent opportunity to elevate one’s career in the field of Process Management and the Data Governance and Management discipline.General Responsibilities:
Weekly review of All Access/Snowgrant requests for HR Data
Partner with our Product & People technical teams for our weekly removal process.
Respond to 2nd-line’s Data Effective Challenges , where applicable to Data Governance
Create updated procedures/ Job Aids for Access Governance so that our partners are aware of our approval workflows.
Creation of new Active Directory groups to support new data within the People Data Platform platform.
Quarterly audit control for our HR Active Directory groups to ensure the right people have access to the appropriate roles
Support Data Audit and MRA remediation, when applicable
Partner with EDRM & Risk as well as various 1st and 2nd-line Oversight Teams to support joint-initiatives and projects
Partner w/ Product and People Tech to support Product development and perform risk assessment
Assist with updates to presentations for Leadership, when needed
Serve as Gov. advisor for data access, incident/ defect identification, and related questions
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of experience using Microsoft Office or G-Suite
At least 2 years of experience in Data Governance, Risk Management or a combination
At least 3 years of Process Management experience
Preferred Qualifications:
Lean, Agile, Six Sigma, Business Process Management, Project Management or a combination certification
Experience with query execution in Snowflake
Familiarity with Agile Methodology and Jira
4+ years of experience in Data Management, Governance or a combination
4+ years of experience in Process Management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to [email protected] One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).